1. Scope and Application

These Terms and Conditions (“Terms”) govern your use of the Cooper’s Vault website (coopersvault.com) and all transactions conducted in our stores. By accessing or using our website or making a purchase, you agree to be bound by these Terms.

2. Definitions

• “Cooper’s Vault” or “we” refers to the owner and operator of the Cooper’s Vault website and stores.
• “Customer” or “you” refers to any individual or entity that buys, sells, or exchanges products with Cooper’s Vault.
• “Product/s” refers to any item, including but not limited to consoles, electronics, and games, bought, sold, or exchanged through Cooper’s Vault.
• “Website” refers to the Cooper’s Vault website, including all subdomains and related platforms.

3. Product Descriptions

Product descriptions and images on our website are for illustrative purposes only and may not represent the exact condition of the product you receive. All products are second-hand unless otherwise stated. The condition of each product is graded as follows:

• Grade A: Mint condition
• Grade B: Good condition
• Damaged: Has a fundamental issue that affects use. For parts or repairs.

4. Returns Policy

4.1 Return Eligibility: You can return a product within 7 days of purchase for a full refund or exchange, provided the product is in its original condition, including all accessories and packaging.

4.2 Return Process: Return the product to any Cooper’s Vault store with your proof of purchase. Online purchases can also be returned by mail; contact our customer support for return shipping instructions.

4.3 Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 3-5 business days for the refund to appear in your account.

5. Buying from Cooper’s Vault

5.1 Product Availability: We strive to keep our website up-to-date, but we cannot guarantee the availability of any product. If a product is out of stock, we will notify you and offer a refund or exchange.

5.2 Pricing: Prices on our website are subject to change without notice. The price you see at the time of purchase is the price you will pay.

5.3 No Warranty: All products are sold as-is and Cooper’s Vault does not offer any warranty on the products. It is the responsibility of the customer to ensure that the product is in working condition at the time of purchase.

6. Selling to Cooper’s Vault

6.1 Product Acceptance: We reserve the right to refuse any product at our discretion. All products must be in working condition and free of any liquid or physical damage.

6.2 Pricing: The price offered for your product may vary based on its condition and our current inventory needs. You will be notified of the final price before completing the transaction.

6.3 Payment Methods: We offer payment by cash, bank transfer, or store credit. Store credit must be used within 6 months of issuance.

7. Intellectual Property

All content on the Cooper’s Vault website, including text, graphics, and logos, is the property of Cooper’s Vault and protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our explicit permission.

8. Limitation of Liability

Cooper’s Vault is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our total liability for any claim will not exceed the price paid for the product in question.

9. Indemnification

You agree to indemnify and hold Cooper’s Vault harmless from any claims, damages, or expenses arising from your use of our website or your purchase of our products.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Cooper’s Vault
sales@coopersvault.com

By using the Cooper’s Vault website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.