Who We Are

Welcome to Cooper’s Vault! Our website address is: https://coopersvault.com. We are committed to protecting your personal data and being transparent about how we collect, use, and store it.

What Information We Collect

• Comments: When you leave a comment on our site, we collect the data you provide in the comment form, as well as your IP address and browser user agent to help detect spam.
• Email Hash: To check if you use Gravatar, we may send an anonymized hash of your email address to the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/. After approval, your profile picture will be publicly visible with your comment.
• Media Uploads: If you upload images, please avoid including location data (EXIF GPS), as visitors can extract this information.
• Account Information: If you register an account, we store the personal data you provide and allow you to view, edit, or delete it at any time (except your username).

How We Use Your Information

We use your data to:

• Respond to your comments and inquiries
• Manage and improve our website and services
• Comply with legal obligations
• Prevent spam and fraud

Cookies

• If you leave a comment, you can opt to save your details in cookies for convenience. These cookies last one year.
• Temporary cookies are used on our login page to check if your browser accepts cookies.
• Login cookies save your login information and preferences (lasting from 2 days to 2 weeks depending on your choice).
• If you edit or publish content, a cookie will remember the post ID for 1 day.

Embedded Content

Articles may include embedded content (videos, images, etc.) from other sites. These external sites behave as if you visited them directly and may collect data about you, use cookies, and track interactions.

Who We Share Your Data With

• Your IP address is included if you request a password reset.
• We do not sell or share your personal data with third parties except when necessary for spam prevention or legal reasons.

Data Retention

• Comments and their metadata are retained indefinitely to recognize and approve follow-ups without moderation.
• Account data is retained as long as your account is active.
• We will delete or anonymize personal data when it is no longer needed, except where legal obligations require us to keep it.

Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct any inaccurate information
• Request deletion of your data (where applicable)
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent at any time
• Not be subject to decisions based solely on automated processing

To exercise these rights, please contact us at the details below.

Security of Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

Contact Us

If you have any questions or want to exercise your rights, please contact:
Data Protection Officer
Cooper’s Vault
Email: privacy@coopersvault.com

If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/concerns.